Operation owner

Company WhatsApp. Inbox, queue and CRM on the same number.

Queue, chatbot, CRM, and reporting on the same base, on the company's official number. Every conversation lands, gets an owner and a deadline, becomes a tracked opportunity, and leaves an auditable record. Clear pricing per user: Starter $25, Growth $37, Scale $66.

Queue with an ownerDeadline per conversationMeta Official API

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7 days free, no card required · migrate the number you already use

1,000+ companies on the official WhatsApp

See it in Nexus

nexus.chatsac.com/inbox

chatsac

nexus

You

Online

Chats

Queue Today

Opportunities

Paulo Ferreira

4 min

I need to reschedule my appointment

Return68

Carla Mendes

now

How much is the consult?

Quote85

Renata Lima

10 min

Any slot tomorrow at 2pm?

Booking72

Carla Mendes

Online · New patient · Instagram

New patientQuote

Today

Reply Close deal Schedule

Message to Carla

AI Advisor

Clinic

Lead score

Cold

In this chat

$1,267 × 2 patients

Package + friend's consult

New patientQuoteReferralFillers

Sentimentreading

Intentreading

Close81%

Next step

Reading the chat.

Note

Typical upkeep every 4 months, about $297. 12-month LTV around $2,500 if she comes back twice.

What your current tool lets through

This is not the salesperson's phone. It is the commercial operation in one place.

Unofficial number, risk on the worst day

A setup that depends on an unauthorized app can drop in the middle of a campaign. Here it is Meta's Official API.

An inbox that only stacks messages

With no owner and no deadline, a tidy inbox still loses customers. The queue demands an owner and a time.

A volume report does not pay the bill

Message count is not a result. What matters is open opportunity, idle value, and what you can still recover.

Four tools, no single truth

Inbox here, spreadsheet there, bot somewhere else. One base avoids rework and fights over the number.

What comes in the platform

Four pieces, one base. Click to see what each one solves.

Every conversation with an owner and a deadline

The company number receives, the queue routes by department, and the first-response deadline is visible before it breaks.

Queues by department on the same number
Owner and deadline per conversation
Transfer logged with time and name
Canned reply and history per contact

On the Nexus screen

In service: 178
Users: 21
Default deadline: 15 min

All on the company's official number, with an auditable history and per-user billing. You start with the queue and turn the rest on when you need it.

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This is me

One screen for the entire operation.

Every conversation has an owner

The responsible person's name on the card, not a group watching.

Deadlines enforce themselves

SLA per conversation and an alert before the customer complains.

History stays with the company

Agent leaves, conversation and next step stay.

One screen shows the whole operation.

178 in manual service21 users3,299 contacts5 chatbots

nexus.chatsac.comLive monitoring

Before the price

Take the risk out of the decision.

Do I need to change the company number?

No. The current number migrates to Meta's Official API and stays the same for the customer.

How long to go live?

Connecting the number takes minutes. Queues, deadlines, and roles usually take an afternoon, and you already use it in the free trial, no card.

Will I pay for what I do not use?

Billing is per user, starting at $25. You come in with the team that answers today and grow later.

And Meta's message cost?

The monthly fee is Chatsac. Meta bills conversations your company starts via template, and utility inside the 24h window is another charge.

I already use another tool. Do I lose history?

New conversations live here, with owner, deadline, and history per contact. What exists today stays reachable in the old tool during the switch.

Cases

Who put support in order, stopped leaking revenue.

Health and aesthetics

I doubled my bookings with Chatsac

2x bookings scheduled

With an organized queue and an owner on every conversation, patients stopped going unanswered. Bookings doubled.

International operation

Clients worldwide, handled in one organized queue

Global support on one number

Teams in different time zones running the same queue, with transfer and full history. No client left in limbo.

High volume

6,000 conversations with no downtime

6,000 conversations, zero downtime

On Meta's official API the volume grows without locking the number. Stability the owner's phone never delivered.

Plans

Starter 25, Growth 37, Scale 66 per user/month.

Starter

Get off the owner's phone

$20per user/month

$ 25-20%

1 channel includedYou can request more

Queues with owner and SLA
Flow chatbot (up to 3 bots)
First-response report
WhatsApp support

Try for free

Growth

Scale

Operations that count numbers

$53per user/month

$ 66-20%

3 channels includedYou can request more

Everything in Growth
Central: live monitor and audit
Roles, permissions and conversation listening
Multiple numbers on the same WABA
Priority support

Try for free

Enterprise

Volume and compliance

Custom quote

Channels and volume on request

Channels on request
SSO and audit
Custom contract and SLA

Chatsac monthly fee. Meta charges separately for conversations you initiate (templates). Utility messages inside the 24-hour window are a different fee.

Another context

Every operation leaks money in a different way.

Multiple agents on one numberQueue by department, owner, and first-response deadline.CRM on WhatsAppTurn conversations into tracked deals with value and stage.Your AI via MCPClaude, Grok, or ChatGPT working the same queue.

How much does your queue lose per month? Three inputs, an answer now.Calculate my drain

Find out where your queue is losing money today.

Official Meta API · 7 days free · no card

What is a WhatsApp support platform?

It's the system that receives conversations from the official number, routes them to agents with an owner and deadline, tracks response time, and stores the history. Without it, support lives on someone's personal phone.

Are the platform, chatbot, and CRM the same thing?

No. The chatbot receives and qualifies. The CRM shows deal value. The platform holds the queue, deadlines, roles, and reports for both.

Do I need to change my company number?

No. Your current number migrates to Meta's Official API and stays the same for customers.

How long does setup take?

About 5 minutes to connect the number, plus an afternoon to configure queues, deadlines, and roles.

Can I see what each agent did?

Yes. Every message, transfer, and stage change is logged with a timestamp and the person responsible.

How does Meta billing work?

Chatsac charges a monthly per-user fee. Meta bills separately for template-initiated conversations and utility messages outside the 24-hour window.

Do I need a new WhatsApp number?

No. You use the same number, now on the Official Meta API.

Is it official? Can my number be banned?

Yes, we are a Tech Provider on the Official Meta API. No platform promises immunity: Meta enforces the policy. On the official API you operate authorized and see the number quality.