chatsac
One number, multiple agents

Several agents on the same WhatsApp, each conversation with an owner and a deadline.

The company number serves the entire team: every conversation enters the right department queue, gets an owner and a first-response deadline, and the history stays with the company. Nobody fights over a phone, nothing disappears when an agent leaves, and the manager sees who is over the limit right now.

Same numberQueue by departmentDeadline on screen
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7 days free, no card required · migrate the number you already use

nexus.chatsac.com
Chatsac Nexus: Team monitoring dashboard
On this screenTeam monitoring dashboard

1,000+ companies on the official WhatsApp

Etna Gráfica
Bread King
Deskarplas
Total MedCare
Autos 2S
Magalu

Where the queue stalls

The question is always: who owns this?

One phone, five people

Everyone opens the same thread, two reply the same way, and the third lets it slip. A queue with an owner ends that.

The customer chases you before the manager does

When you learn about the delay from a complaint, you already lost. First-response deadline shows on screen before it breaks.

A transfer that becomes a rumor

Handed to finance in the hallway, nobody logged it. Here a transfer has a time, a name, and a history.

The agent leaves, the book vanishes

A number on a personal phone is risk. The number belongs to the company, each person logs in with their own account.

Watch the queue work

Take one conversation, transfer another. All with a name and a time.

Same number, whole team. The conversation enters the department queue, gets an owner and a first-response deadline, and the manager sees who is at the limit now.

No owner now

3

At the deadline limit

2

In the queue

5

  • Construtora Norte

    I need 3 units, is there a discount?

    Salesno ownerreply in 2 min

  • Camila R.

    Good morning, can you confirm the time?

    SupportThalita M.reply in 8 min

  • Deskarplas

    Is yesterday's proposal still valid?

    Salesno ownerreply in 6 min

  • Total MedCare

    Second copy of the invoice, please.

    FinanceRelrison S.reply in 12 min

  • Autos 2S

    I want to close the fleet service today.

    Salesno ownerreply in 1 min
Operation log
  • Take or transfer a conversation to see the log.

Every action is logged with time and owner. When someone leaves the company, access is revoked and the conversation stays in the queue.

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This is me

The question is always: who owns this?

21 agents, one queue

The whole team on one number, each conversation with an owner.

Delays surface early

178 in manual service with the deadline on screen, not in a complaint.

Transfers are on record

Every handoff logged with the time and name of who picked it up.

Every conversation with the owner's name on the list.

Owner per conversationSales and Support queuesHistory per contact
nexus.chatsac.comInbox with an owner per conversation
Chatsac Nexus: Inbox with an owner per conversation

Before the price

Take the risk out of the decision.

Do I need to change the company number?

No. The current number migrates to Meta's Official API and stays the same for the customer. Only where the team answers changes.

How many people fit on the same number?

As many as you need. Billing is per user, so you start with 2 and grow without switching tools.

My team answers from the phone today. Will it get slower?

The screen is still a conversation, with shortcuts and canned replies. What you gain is queue, owner, and deadline. What you lose is the fight for the handset.

Can I split sales, support, and finance?

Yes. Queues by department on the same number, with different deadlines and a logged transfer between them.

Do I risk a ban?

Less than today. On the Official API there is no automation via an unauthorized app, and outside the 24h window only a Meta-approved template goes out.

Cases

Who put support in order, stopped leaking revenue.

Health and aesthetics

I doubled my bookings with Chatsac

2x bookings scheduled

With an organized queue and an owner on every conversation, patients stopped going unanswered. Bookings doubled.

International operation

Clients worldwide, handled in one organized queue

Global support on one number

Teams in different time zones running the same queue, with transfer and full history. No client left in limbo.

High volume

6,000 conversations with no downtime

6,000 conversations, zero downtime

On Meta's official API the volume grows without locking the number. Stability the owner's phone never delivered.

Plans

Starter 25, Growth 37, Scale 66 per user/month.

Starter

Get off the owner's phone

$20per user/month

2 operators

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Growth

most popular

$29per user/month

CRM with stage and value, 5 operators

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Scale

Operations that count numbers

$53per user/month

Central and roles

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Enterprise

Volume and compliance

Custom quote

Unlimited agents

Chatsac monthly fee. Meta charges separately for conversations you initiate (templates). Utility messages inside the 24-hour window are a different fee.

Another context

Every operation leaks money in a different way.

WhatsApp chatbotHandles after-hours and delivers the qualified lead to the queue.CRM on WhatsAppConversation becomes an opportunity with value and stage.Meta Official APIHow message billing works, no invented pricing tables.
How much does your queue lose per month? Three inputs, an answer now.Calculate my drain

Find out how many conversations are sitting without an owner right now.

Official Meta API · 7 days free · no card

Does everyone use the same number?

Yes. The company number runs on Meta's Official API and each agent logs in with their own credentials, no shared phone.

Do I need to change numbers?

No. The current number migrates and stays the same for customers.

How do I know who is running late?

The queue shows the first-response deadline for each conversation and alerts before it breaks, with the owner's name.

What happens when an agent leaves the company?

Access is revoked and the conversation, history, and next step stay in the queue.

Can I separate by department?

Yes. Sales, support, and finance in separate queues, on the same number, with their own deadlines.

How many users can I add?

As many as you need. Billing is per user, from $25, so you start small and grow without switching tools.

Do I need a new WhatsApp number?

No. You use the same number, now on the Official Meta API.

Is it official? Can my number be banned?

Yes, we are a Tech Provider on the Official Meta API. No platform promises immunity: Meta enforces the policy. On the official API you operate authorized and see the number quality.

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