A chatbot that does not trap the client
It resolves, or hands off with history.
StartEnd
1QuestionHow can I help?1 → 4
2Conditioncontains “invoice”→ copy
3ActionLookup in Bling200 OK
4HandoffFinance queueif it fails
Official Meta · No extra feesYour revenue leaks between
Your revenue leaks between
one message and the next.
Unowned messages, a stuck lead, a forgotten proposal. The panel shows in $ what is leaking.
7 days free, no card required · migrate the number you already use
9:41
Team inbox · Official WhatsApp
$12,800
in the queue now
132 conversations · 3 unowned
17
Waiting
34
In progress
77
Bot resolved
AllMineUnownedOver SLA
- BRMarcelo AguiarFinanceCan I get a copy of the invoice today?1m12
- TLAndradas StoreSupportDid order 8842 ship?4m03
- GSPriscila NunesSalesI want to close the annual plan.9m41
- 0VLM TransportNo ownerThe invoice has the wrong tax ID18m
- BRCamila PradoNewHi. Do you cover Miami?0m48
0no owner · $1,733
SLA slipping · 2 deals
CRM
Deal moved: Proposal
1,000+ companies on the official WhatsApp
See it in Nexus
nexus.chatsac.com/inbox
chatsac
nexus
RP
You
Online
Chats
Search
Queue Today
Opportunities
PF
Paulo Ferreira
4 minI need to reschedule my appointment
Return68
CM
Carla Mendes
nowHow much is the consult?
Quote85
RL
Renata Lima
10 minAny slot tomorrow at 2pm?
Booking72
CM
Carla Mendes
Online · New patient · Instagram
New patientQuote
Today
Reply Close deal Schedule
Message to Carla
AI Advisor
ClinicLead score
Cold
In this chat
$0
$1,267 × 2 patients
Package + friend's consult
New patientQuoteReferralFillers
Sentimentreading
Intentreading
Close81%
Next step
Reading the chat.
Note
Typical upkeep every 4 months, about $297. 12-month LTV around $2,500 if she comes back twice.
Chatsac via MCP
The AI you already use reads the entire inbox.
Reports, what is happening, cross-check with your internal system.
How many conversations are open and how much revenue they carry.
Connect once. The AI only does what the operator could already do.
How it works
Three steps and the chaos becomes an operation.
01
Connect the number
Migrate your company number to the official Meta API.
Numberverified
+1 415 555 0134
✓Meta Business verified
✓Greeting template approved
✓Number migration
Inbox live · first reply received
02
Set up queues and deadlines
Who handles what, with deadlines and bot overflow.
Queues and owners
Sales3 agentsSLA 5m
Support6 agentsSLA 10m
Finance2 agentsSLA 15m
Sales → Gustavo S. SLA 5m
Auto rotation · reassigns if nobody opens in 2m
03
Hold the team accountable via the dashboard
First response, unowned conversation, idle agent.
First reply
−41%1m38
Last 7 days · 1,284 conversations
On the client's WhatsApp
The client only sees the WhatsApp they already use.
Same number, no odd app, no "please wait for an agent". The bot handles the repetitive work, and when a person is needed the conversation lands in the right queue with an owner and a deadline. Tap to see the three paths.
- 77%
- resolved without an agent
- 1m38
- avg first reply
- 0
- conversations with no owner
MAMarcelo Aguiaronline · handled by the bot
Hi, I need a copy of the August invoice.
14:02Automatic reply
Hi Marcelo. Confirm the last 4 digits of the tax ID so I can find the account?
14:02 ✓✓8841
14:03Automatic reply
Found it: Aguiar Distribuidora. Invoice from 12 Aug, $493. PDF and payment link are above.
14:03 ✓✓Got it, thanks.
14:04Message
Features
The screen your team will use.
Shared inbox
One number, internal notes, transfer without losing context.
Transportes VLMtransferred
Internal note · not sent to the client
Wrong tax ID on the invoice. Accounting reissued it, protocol 44120.
History
18 chats · last contact 12 Aug · previous owner: Thiago L.
CRM in the same place
A conversation becomes a deal with stage and value.
New9
Andradas Store
$800
Priscila N.
$1,433
Proposal5
VLM Transport
$2,967
Marcelo Aguiar
$1,033 · new
Won3
Camila Prado
$400
Report by agent and by queue
SLA by person and by queue, with numbers.
AgentChats1st reply
Bruna R.421m02
Gustavo S.312m14
Thiago L.273m40
Central · web dashboard
The manager view, on one screen.
Live queue, who owes a reply, SLA by hour of day and live conversation listening. No asking anyone for a screenshot.
- Live monitor with filters by queue, owner and SLA
- Alert when a conversation misses the deadline
- Audit: every message, every transfer, with a timestamp
- Role permission: agents cannot export the base
app.chatsac.com/central
128
In queue
2
Over SLA
9
Agents online
SLA by hour08h → 18h
Transportes VLMno owner18m
Priscila NunesGustavo S.9m41
Marcelo AguiarBruna R.1m12
Cases
Who put support in order, stopped leaking revenue.
Health and aesthetics
I doubled my bookings with Chatsac
2x bookings scheduled
With an organized queue and an owner on every conversation, patients stopped going unanswered. Bookings doubled.
International operation
Clients worldwide, handled in one organized queue
Global support on one number
Teams in different time zones running the same queue, with transfer and full history. No client left in limbo.
High volume
6,000 conversations with no downtime
6,000 conversations, zero downtime
On Meta's official API the volume grows without locking the number. Stability the owner's phone never delivered.
Pricing
Account first, then price.
Worth it?
Compare the monthly fee with what the queue loses today.
0/3 inputs set
WhatsApp agents8
People who sell, support, or follow up on the same channel.
150
Conversations per day / agent40
Daily average of opportunities, commercial questions, and callbacks.
10100
Average ticket$160
Average value of a sale, consult, enrollment, contract, or package.
$33$1,667
Queue drain / month
$12,800
Estimated recovery
$8,320
Suggested plan
Growth · $293
Growth pays for itself in 2 days.
See the full calculation · estimate. Real results vary by operation.
Starter
Get off the owner's phone
$20per user/month
$ 25-20%
1 channel includedYou can request more
- Queues with owner and SLA
- Chatbot (up to 3 flows)
- First-response report
- WhatsApp support
Growth
Queue that became a pipeline
$29per user/month
$ 37-20%
2 channels includedYou can request more
- Everything in Starter
- CRM with deal stage and value
- Chatbot (up to 7 flows)
- SLA dashboard by queue
- Claude, Grok, and ChatGPT
Scale
Operations that count numbers
$53per user/month
$ 66-20%
3 channels includedYou can request more
- Everything in Growth
- Chatbot (up to 15 flows)
- Central: live monitor and audit
- Roles, permissions and conversation listening
- Multiple numbers on the same WABA
- Priority support
Questions
What leads ask before signing.
Will I get banned?
The official API removes the risk of an unauthorized tool. It does not remove spam, out-of-rule broadcasts or groups. Quality bans are applied by Meta on any BSP, including here. Nobody honest promises zero risk.
Do I need a new WhatsApp number?
No. You use the same number, now on the Official Meta API.
Will I lose my groups?
Meta's Cloud API does not support groups. That is not a Chatsac bug, it is how the official API works. The product is a 1:1 queue with an owner and a deadline. If groups are the core of your operation, we say that on the call. We do not sell miracles.
Give me the price. What does Meta charge?
Starter $25, Growth $37 and Scale $66 per user/month. Everything is on the pricing page. The minimum cycle is 6 months, billed monthly, and a free trial with no card. On top of that Meta charges for conversations you initiate (templates). Utility within the 24-hour window is a separate charge.
Can I test without disconnecting the support tool I use today?
You can view Nexus in parallel and compare with your current operation. Switching the WABA of the number is a different story: you cannot have two official connections on the same chip. There is currently no onboarding fee.
How long does it take? Does it swap numbers? Is there a lock-in?
If WhatsApp is already on Cloud, the inbox is live the same day. First Cloud API depends on Meta Business Manager verification. The minimum plan is 6 months, billed monthly.