The company
We were built to solve the biggest problem in Brazilian customer service.
WhatsApp is Brazil's number one channel. Chatsac turns slow, manual, disorganized support into an operation on Meta's Official API.
1,000+ companies on the official WhatsApp
Our story
From Florianópolis to all of Brazil.
In 2019, in Florianópolis, SC, we saw Brazilian companies lose money every month for a simple reason: they could not reply to the customer on WhatsApp in time, and the conversation died on someone's phone.
We built Chatsac to fix that. A platform that puts the whole team on the same official number, with chatbot, CRM and automation, and a cockpit so the manager sees the queue before the customer complains.
We stay on that path: every conversation with an owner, a deadline and a value. Today that same queue can also be run by Claude, Grok or ChatGPT, without changing the source of truth.
Mission, vision and values
Mission
Bring organized WhatsApp support, on Meta's Official API, to Brazilian companies of any size.
Vision
Be the reference for conversational support in Latin America, with an operation the manager can measure.
Values
Transparency about what the tool does, human support in Portuguese, obsession with the customer's result, and simplicity.
Real support
Support in Portuguese, on your WhatsApp.
No email ticket queue and no generic bot answering the customer. You talk to people who understand your commercial operation.
Entity
CHATSAC INC
300 Creek View Road, Suite 209
Newark, DE 19711, United States
EIN 32-0837521