Starter
Get off the owner's phone
$20per user/month
$ 25-20%
1 channel includedYou can request more
- Queues with owner and SLA
- Chatbot (up to 3 flows)
- First-response report
- WhatsApp support
Queue owner
A waiting customer is not a queue. It is revenue leaking now.
Every conversation that enters your number gets an owner and a deadline. The longest-waiting customer shows up first, the manager sees the delay before the customer complains, and nothing depends on someone remembering to reply.
Queue with an ownerDeadline per conversationOne number, the whole team
7 days free, no card required · migrate the number you already use
1,000+ companies on the official WhatsApp
See it in Nexus
nexus.chatsac.com/inbox
chatsac
nexus
RP
You
Online
Chats
Search
Queue Today
Opportunities
PF
Paulo Ferreira
4 minI need to reschedule my appointment
Return68
CM
Carla Mendes
nowHow much is the consult?
Quote85
RL
Renata Lima
10 minAny slot tomorrow at 2pm?
Booking72
CM
Carla Mendes
Online · New patient · Instagram
New patientQuote
Today
Reply Close deal Schedule
Message to Carla
AI Advisor
ClinicLead score
Cold
In this chat
$0
$1,267 × 2 patients
Package + friend's consult
New patientQuoteReferralFillers
Sentimentreading
Intentreading
Close81%
Next step
Reading the chat.
Note
Typical upkeep every 4 months, about $297. 12-month LTV around $2,500 if she comes back twice.
This is me
Nobody asks who handles this anymore.
Customer waiting 40 minutes
The queue shows wait time, so the delay surfaces before the complaint.
Three people on one number
Each conversation has one owner, no doubled replies, no forgotten threads.
Agent left the company
History stays in the account, not on the phone of whoever left.
The manager sees the whole operation, not only their inbox.
178 manual conversations21 users3,299 contacts5 chatbots
nexus.chatsac.comMonitoring
Plans
Starter 25, Growth 37, Scale 66 per user/month.
Growth
most popular
$29per user/month
$ 37-20%
2 channels includedYou can request more
- Everything in Starter
- CRM with deal stage and value
- Chatbot (up to 7 flows)
- SLA dashboard by queue
- Claude, Grok, and ChatGPT
Scale
Operations that count numbers
$53per user/month
$ 66-20%
3 channels includedYou can request more
- Everything in Growth
- Chatbot (up to 15 flows)
- Central: live monitor and audit
- Roles, permissions and conversation listening
- Multiple numbers on the same WABA
- Priority support
Enterprise
Volume and compliance
Custom quote
Channels and volume on request
- Channels on request
- SSO and audit
- Custom contract and SLA
Chatsac monthly fee. Meta charges separately for conversations you initiate (templates). Utility messages inside the 24-hour window are a different fee.
Another context
Every operation leaks money in a different way.
Put an owner and a deadline on your queue this week.
Official Meta API · 7 days free · no card
My team handles support from personal phones today. What changes?
Everyone handles from the same number, each with their own login. History stays with the company and personal phones leave the operation.
Can I see who is slow to respond?
Yes. The queue shows wait time and owner, and the monitoring panel shows volume by agent and by channel.
Does it work in WhatsApp groups?
Meta's Official API does not handle groups. Chatsac operates one-to-one conversations, which is where support happens.
How quickly can we go live?
Usually the same day: connect the official number, create users, and distribute the queue. The minimum cycle is 6 months, billed monthly.
Do I need a new WhatsApp number?
No. You use the same number, now on the Official Meta API.
Is it official? Can my number be banned?
Yes, we are a Tech Provider on the Official Meta API. No platform promises immunity: Meta enforces the policy. On the official API you operate authorized and see the number quality.