LiveVia API· API and data
Webhooks
In short
Webhooks send an HTTP notice to the address you register when an event happens in Chatsac. You set them up in the panel, with a delivery log.
Checked on 2026-07-14 against the documentation
How to set it up
- In the panel, register the address that will receive the notices.
- Pick the events your system cares about.
- Check reception on your side and look at the delivery log.
What moves and in which direction
- ChatsacSupport eventsChatsac to your systemYour system
| What | Direction | When |
|---|---|---|
| Support events | Chatsac to your system | When the event happens, with each attempt logged |
What it does not do
Limits are written out so you can decide without surprises.
- It runs from Chatsac to your system. There is no inbound webhook yet to trigger a chatbot from outside.
- The event list follows the documentation of 2026-07-14. Confirm in the docs before relying on an event.
- Set up in the panel only, not through the API.
Questions
Can I trigger a bot from outside?
Not yet. Today the flow goes from Chatsac to your system.
Can I see if a delivery failed?
Yes, the panel keeps a delivery log.
See also
- LiveAPI REST
120 operations to read and write contacts, conversations, deals and messages.
- Liven8n, Zapier and Make
Connect with HTTP requests and webhooks. There is no official app in their catalogs.